Privacy Policy

Last Updated: 28 December 2025

1. Introduction

This Privacy Policy explains how SiddhiDriver ("we," "us," or "our") collects, uses, stores, and discloses personal information. SiddhiDriver is a digital platform for the verification and compliance management of commercial vehicle drivers. This policy applies to all users of our platform, including commercial drivers, fleet owners, transport companies, and visitors to our website.

2. Information We Collect

We collect information necessary to provide our verification and compliance services, including:

  • Personal Identification Information: Name, date of birth, photograph, and information from government-issued IDs such as Aadhaar and PAN details.
  • Contact Information: Mobile number, email address, and residential address.
  • Uploaded Documents: Digital copies of your driving license, address proof, and other required credentials.
  • Verification and Compliance Data: Results from background checks, police verification records, and driving license validation.
  • Technical Data: IP address, device information, browser type, and system logs collected automatically when you use our platform.

3. How We Use the Information

Your information is used for the following lawful purposes:

  • To verify your identity and the authenticity of the documents you provide.
  • To conduct background checks and other compliance-related verifications as required by law or by fleet operators.
  • To operate, maintain, and improve the SiddhiDriver platform and its services.
  • To prevent fraud, security incidents, and other illegal activities.
  • To comply with our legal and regulatory obligations under applicable Indian law.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: We obtain your explicit consent before collecting and processing your personal data for verification purposes.
  • Contractual Necessity: Processing is necessary to provide our services to you and the fleet operators you work with.
  • Legal Obligations: We may be required to process your data to comply with applicable laws and regulations.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

  • With fleet owners or transport companies who require your verification status for engagement.
  • With our trusted third-party service providers who perform verification and background checks on our behalf.
  • With government authorities or law enforcement agencies when required by law or to protect our legal rights.

6. Data Storage and Security

We implement reasonable security practices and procedures to protect your personal information from unauthorized access, use, or disclosure. These measures include data encryption, access controls, and regular security assessments. While we strive to protect your data, no method of transmission over the internet is 100% secure.

7. Data Retention Policy

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. After the retention period, your data will be securely deleted or anonymized.

8. User Rights

You have the right to access and correct your personal information. You may also have the right to withdraw your consent for data processing, subject to legal and contractual restrictions. To exercise these rights, please contact our Grievance Officer.

9. Cookies and Tracking

We use essential cookies to ensure the proper functioning and security of our website. We do not use cookies for advertising or tracking purposes.

10. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

11. Children’s Privacy

The SiddhiDriver platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

13. Contact Information & Grievance Officer

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Grievance Officer:

Email: privacy@siddhidriver.com

We will address your concerns in accordance with applicable data protection laws in India.